Paperwork, Paperwork

It sounded so simple- just go online and get my EIN number, well after filling out pages of online work I push "submit" AND..... I get one of the following messages: this site is unavailable until 6:00 am EST, (3 am my time and no it didn't work then either!) or if I try during business hours ( eastern) I am told that due to high demand only a limited number of applicants will be accepted EACH DAY- really now? The hours listed on the website are M-F, 6:00 am- 12:30 am, Sat. & Sun they are from 6 pm to midnight eastern time. That being said, I finally tried by phone several times and finally today got a human on line, this  person was not happy that I refused to go back to the online service or do a mail one which would take 4 to 6 weeks and insisted that we do the phone app. right now. I wasn't letting the human get away from me! That is done. my sales tax paperwork has been held up waiting on this. Now I can get moving. In the meantime I have moved my sewing to the family room to try and keep cool, our air conditioner gave up the ghost and we are in the midst of getting bids which is harder than it sounds - two companies have been no shows, one company spent 5 minutes at the house and is telling us something vastly different than the 2 companies that actually seem to be prepared to give us serious bids. Yuma has gotten slightly warm with our temps running in the high 90's